One manual prior authorization
Average provider time spent on a manually processed prior authorization transaction, according to the 2024 CAQH Index.
When authorizations stall, payer requirements shift, and reimbursement becomes a moving target, you need more than a billing vendor. You need experienced professionals who understand the clinical and financial sides of your business.

For therapists, counselors, psychiatric providers, and behavioral health organizations, payer requirements and administrative transactions can pull time away from patient care.
Average provider time spent on a manually processed prior authorization transaction, according to the 2024 CAQH Index.
For behavioral health teams, authorization follow-up, documentation requirements, and payer communication compete with time for patient care.
Billing rework, denials, and enrollment or credentialing delays can disrupt collections and increase administrative workload.
Source: 2024 CAQH Index. The 24-minute figure is a national manual-transaction estimate, not a behavioral-health-specific error or denial rate.
Your team shouldn't have to navigate it alone. Acuritas brings local, multidisciplinary expertise to the work behind reimbursement.
Acuritas Business Solutions brings together financial, clinical, and tax professionals—including board-certified specialists and professionals holding Certified Financial Therapist credentials—to help organizations navigate complex operational and reimbursement challenges.
A denied authorization is more than an administrative setback. It can interrupt cash flow, burden your team, and complicate access to care. Our work is informed by an understanding of payer expectations, documentation, clinical necessity, and financial performance.
We focus on practical solutions, thoughtful communication, and responsive partnerships. Our services are performed locally, without offshore outsourcing.
Engage us for focused support or a broader operational partnership. Services are tailored to your organization's needs.
Claims workflows, billing operations, payment follow-up, receivables oversight, and revenue cycle process improvement.
Authorization preparation, clinical-documentation alignment, submission coordination, and payer follow-through.
Denial analysis, reconsideration and appeal preparation, and clinical collaboration for peer-to-peer review support.
Operational assessments, financial reporting support, process design, and practical business strategy.
Workflow optimization, staff support, documentation processes, and performance-focused recommendations.
Provider enrollment applications, CAQH profile support, payer credentialing and recredentialing coordination, roster updates, and status follow-up.
Flexible solutions shaped around your organization's needs, challenges, and goals. Scope and fees are discussed privately.
Every Acuritas service is performed here in Lexington, Kentucky. We believe proximity, accountability, and meaningful relationships matter—especially when your organization is navigating complex payer decisions.
Whether your team is struggling with prior authorization turnaround, changing MCO standards, or a growing denial backlog, we start by listening and build a practical path forward.
Authorization demands keep changing. Claims are delayed. Your staff is stretched thin. We understand the operational burden—and we're here to help you regain focus.
Start the ConversationConnect with our Lexington-based team for a confidential business consultation.
Email Our TeamTell us about your operational challenges and the kind of support you're looking for. We'll discuss the right engagement for your organization.
Please do not send patient names, records, or protected health information through ordinary email.
Lexington, Kentucky
Office hoursMonday–Friday, 10:00 AM–5:00 PM Eastern
Weekends and after-hours by appointment